Quality by design — Guarantee & insurance
A partnership scheme combining rent guarantee with fire insurance, included as standard.
"Unpaid rent," "lapsed insurance," and "uncovered incidents" — the three major risks of rental management, structurally driven to zero.
Standard guarantor companies only cover rent arrears. The partnership scheme adopted by NOCOS adds, on top of rent guarantee, a mechanism to keep the tenant's fire insurance continuously valid and 24-hour support — so whether the issue is an accident, arrears, or any other trouble, the owner's revenue is protected.
With a typical management company, once a tenant stops paying their fire insurance premium, the unit ends up uninsured. If a water leak or fire occurs, the repair costs may be unrecoverable.
With NOCOS, when the tenant chooses the fire insurance policy we introduce, the designated guarantor collects rent and the insurance premium together and remits the premium to the insurance carrier. If the premium goes unpaid, the guarantor makes a subrogated payment, keeping fire insurance valid throughout the tenancy.
* The choice of fire insurance carrier is at the tenant's discretion. If a different policy is chosen, the tenant still enrolls separately.
Why it matters: In the event of a water leak or fire, if the tenant's insurance is invalid, repair costs can only be recovered directly from the tenant. In practice, recovery often fails. When the tenant chooses the fire insurance policy we introduce, even unpaid premiums are covered by the designated guarantor's subrogated payment, keeping the fire insurance valid and ensuring payout on an incident. This dramatically reduces the owner's unrecoverable-loss risk.
* The choice of fire insurance carrier is at the tenant's discretion.
The conventional "rent guarantee only" model versus the NOCOS "one-package" approach, side by side.
| Typical management company | Standalone rent guarantee | NOCOS (Rent guarantee × Fire insurance) |
|
|---|---|---|---|
| Rent guarantee period | △ 12–24 months | ✓ Up to 24 months | ✓ Up to 24 months |
| Restoration / penalty / renewal fees | △ Plan-dependent | ✓ Included | ✓ Included (capped at 3 months' rent) |
| Eviction litigation / enforcement costs | △ Often borne by owner | ✓ Covered | ✓ Covered |
| Fire insurance premium guarantee | △ Plan-dependent (some plans support) | △ Plan-dependent | ✓ When the introduced fire insurance is chosen, the guarantor covers via subrogated payment |
| Tenant contents coverage | △ Separate enrollment | △ Separate enrollment | ✓ Covered by tenant's fire insurance |
| Tenant liability to landlord | △ Separate enrollment / uneven coverage | △ Separate enrollment | ✓ Covered by tenant's fire insurance |
| 24-hour support structure Intake, first response, vendor dispatch, progress sharing |
△ Mostly business hours | △ Usually not covered | ✓ NOCOS 24/7 call center (intake, first response, vendor dispatch, progress sharing) |
| Recoverability on incidents with lapsed insurance | △ Plan-dependent; sometimes recoverable only from tenant directly | △ Plan-dependent | ✓ When the introduced policy is chosen, subrogated payment keeps it valid |
| Paperwork (broker's burden) | △ Guarantee and insurance arranged separately | △ Insurance arranged separately | ✓ End-to-end through system integration |
Not simply "rent guarantee enrollment" — structural risk hedging. Here is the concrete value NOCOS delivers.
If arrears occur, rent is paid into the owner's account. Restoration costs, penalty fees, and renewal fees are also covered (combined cap of 3 months' rent at the time of vacating).
When the tenant chooses the fire insurance we introduce, the designated guarantor makes subrogated payments on any unpaid premiums. Insurance stays valid throughout the tenancy, so repair costs for water leaks or fires can be covered by insurance.
For malicious non-payment requiring litigation, attorney fees, enforcement costs, and abandoned-property disposal are all within the guarantee.
A 24-hour call center and a reassuring scheme that includes fire insurance — included by default. Makes properties more attractive to tenants, accelerating leasing and extending tenure.
Guarantee, insurance, and support arranged in one stop. Less burden on brokers means they're more likely to prioritize finding tenants for your unit.
All of this is part of NOCOS's standard scheme. Owners pay no separate fee.
The guarantee and insurance scheme described here is included as standard in every NOCOS management plan (from ¥0/month).
Get in touch — we're happy to talk through your situation.